Whatever the reason for visiting Bournemouth, your customers expect to be treated well. Poor service is one of the main reasons people fail to stay loyal to a particular business or brand.
So whether our customers are local and simply having a day out in Bournemouth, whether it’s their main family holiday or they are here on business you want to do everything in your power to make sure they have a great experience.
Take some time to think about this before moving on.
Who do you think benefits from your customers having a great experience?
Click next topic to see some suggested answers.