How can you help visually impaired visitors feel more comfortable when visiting your business?
- Welcome customers with guide dogs and offer to provide a water bowl for them
- Make sure you have well-positioned, easy to read signage
- Be prepared to offer large print versions of key information or to provide a magnifying aid
- Download and read the RNIB publications Sight problems and How to guide people with sight problems from www.rnib.org.uk
Take some time to think about this before moving on.
What other ideas do you have for making visually impaired visitors stay more enjoyable?