Customer Care Specialist

How you want your customers to feel when they are here - Ideas

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What did you think of?

Are any of your answers on the list below? All these are valid!

  • smiling and being attentive when they arrive
  • remembering regular customers
  • being polite and friendly
  • being able to answer customers’ questions and giving accurate information
  • being efficient and giving speedy service, while still taking time to show your interest in customers
  • being available to help, and offering help when needed before being asked
  • being organised so nothing gets forgotten
  • listening to customers so you deliver what they ask for or can make recommendations
  • caring about the way you look and your personal presentation
  • being a good ambassador for the business as a whole and being a good team player
  • being positive and enthusiastic about your work